About Us

Andy Cliff

So how did it all begin? Well, in 2009, in the midst of the financial crisis, after 13 years with DHL in a senior role, heading up their Trade Lane Development Team, I was made redundant as a result of a cost-cutting exercise. The sad thing was that I loved my job and was still passionate about logistics and providing better solutions for customers, however for someone of my experience, there were few roles available in a very difficult jobs market.

I’d spent my first 5 years working as a Customs broker at a small freight forwarder, Immediate Transportation, then moving on to import manager roles at WTC Air Freight and Burlington Air Express so I was very operationally experienced. Then, in 1989 I joined Kuehne & Nagel in my first air freight sales role and progressed into USA/UK development. After 7 years at Kuehne & Nagel I was head hunted by Danzas and became their Northern Sales Manager. Later, we were acquired by DHL and I was promoted to an international development role, leading a team of 9 experts who developed our key world markets such as Asia, North America, Latin America and the Middle East.

This range of operational and market experience gave me the confidence to launch SCL in 2010 and within a month, after many phone calls and customer contacts, we gained our very first customer, Distinctive Medical in Runcorn. We went onto save them over 30% on their USA import air freight costs and they remain a customer to this day.

Dianne Cliff

In 2011, the business had grown considerably so I invited my wife Diane to join the business. Over the course of a year, I trained Diane to enable her to look after her own customers and she turned out to be a great addition to the team as she had no preconceptions and was very detail-oriented, a real asset in logistics and Customs compliance.

Even though I’d consider us to be a niche business, we do punch above our weight and are well-respected in the industry, having written many articles which have then been featured in the logistics press. These include Lloyds Loading List, Freight Business Journal and Freight Waves and I’ve been a judge on 6 occasions for the Lloyds “Global Freight Awards”, the British International Freight Association “Freight Service Awards” and in 2021 and 2022, the Air Cargo News awards. So it’s great to know that our opinions are valued and fellow industry experts see us as well-informed and in touch with the latest in global logistics.

We also have access to resources such as the HMRC Customs Tariff, ICC Incoterms 2020 Handbook, WCO HS Classification manuals, Export Compliance handbooks and Dangerous Goods Regulations manuals and these are an invaluable resource for our customers, especially when we need detailed technical interpretation of logistics or Customs regulations.

If you would like to discuss any aspect of your own supply chain or would like some independent advice, please contact us for a no-obligation consultation. To read more about the SCL story and see articles full of useful information and tips, take a look at our blog, Logistics Simplified.

Recent Tweets

Testimonials